For service businesses, 5–50 people
AI systems for the front of your business.
The front is where customers meet you. Every enquiry answered, followed up, booked and quoted, so more of them become clients.
Free audit and consultation
- Lead capture and instant reply
- Follow‑up that never forgets
- Bookings and reminders
- Quotes and proposals
- Websites that convert
- Client updates, reviews and referrals
The front line
Six steps from enquiry to client. Revenue leaks at every one.
Most businesses lose clients at the front without seeing where. So that's where we start: we find the leaks, then build systems to close them.
01
Enquiry
Lost in the inbox.
Messages arrive on WhatsApp, Instagram, your website and ads. Some are never seen.
02
Reply
Answered too late.
By the time someone gets back to them, the lead has asked someone else.
03
Follow‑up
Never chased.
Most leads need a nudge, and follow‑ups happen only when someone remembers.
04
Booking
Stuck in back‑and‑forth.
Finding a time drags on, and calls get missed without a reminder.
05
Quote
Waiting on the owner.
Quotes queue up for one busy person while the lead goes cold.
06
Client
Never asked again.
No updates, no review request, no referral ask. The next client never hears of you.
Find out where your front line leaks. The audit is free.
Free audit and consultation
The systemsDraft
A system for every step of the front line.
Each one closes a leak. Start with the one that costs you most, then join them up.
Lead capture and instant reply
Every enquiry lands in one inbox and gets a reply in minutes, in your voice.
Front line: Enquiry · Reply
What it does
- Brings enquiries from your website, WhatsApp, Instagram and ads into one inbox.
- Replies in minutes, day or night, in your tone.
- Hands the conversation to your team the moment a person is needed.
You'll measure it by
Reply time
The free audit measures where you are today, so you'll see the change.
Book a callFollow‑up that never forgets
Every lead is followed up on time, until it's a yes or a no.
Front line: Follow‑up
What it does
- Sends timely nudges on the channel each lead used.
- Stops the moment someone replies, books or says no.
- Flags leads that have gone quiet, so none slip through.
You'll measure it by
Leads that book after a nudge
The free audit measures where you are today, so you'll see the change.
Book a callBookings and reminders
Leads book themselves in, and reminders make sure they turn up.
Front line: Booking
What it does
- Offers open slots from your calendar, right inside the chat.
- Sends reminders before every call, visit or appointment.
- Makes rescheduling easy, so a clash doesn't become a no‑show.
You'll measure it by
Booked calls and show‑ups
The free audit measures where you are today, so you'll see the change.
Book a callQuotes and proposals
Quotes go out the same day, in your format, with your prices.
Front line: Quote
What it does
- Turns call or site‑visit notes into a draft quote.
- Uses your price list and templates, so every quote is consistent.
- Nothing goes out until you've checked and approved it.
You'll measure it by
Time to quote, and quotes won
The free audit measures where you are today, so you'll see the change.
Book a callWebsites that convert
Your front door, designed to turn visitors into enquiries and wired into every system above.
Front line: Enquiry
What it does
- Designed by the team behind our brand and campaign work.
- Built around one job: turning visitors into enquiries.
- Every form and button feeds your inbox and instant reply.
You'll measure it by
Enquiries from the site
The free audit measures where you are today, so you'll see the change.
Book a call
Rayan Architects: brand, film and website, with an AI assistant built in. Client updates, reviews and referrals
Clients hear from you at the right moments, and happy ones leave reviews and send referrals.
Front line: Client
What it does
- Sends progress updates, so clients never have to chase you.
- Asks for a review once the work is done and the client is happy.
- Makes a referral one message away for your happiest clients.
You'll measure it by
Reviews and referrals
The free audit measures where you are today, so you'll see the change.
Book a call
Behind the front
Then we take the busywork off your team.
Once the front is working, we clear the repetitive work behind it.
Invoices
Raised, sent and chased without anyone typing them up.
Data entry
Details move between your sheets and apps on their own.
Reports
Leads, revenue and anything stuck, put together each week in one place.
Optional add‑onTraining for your team, so they get more out of AI in their own work.
Start with one system. Join the rest up when you're ready.
Free audit and consultation
Included
What every system comes with.
Whichever system you start with, these come as standard. They're how we work, not extras.
- Ownership
- Yours
The system is yours. Not rented, and not tied to us.
- Measurement
- From day one
Every system has a number attached, so you can see whether it's working.
- Access
- Shared, never passwords
You give us access you control, and you can remove it at any time.
- Improvement
- Built in
It keeps getting better from its own results, and it runs without us.
- Handover
- Your team, shown how
We walk your team through how it works, so they trust it and use it.
- Quality control
- Optional, no lock‑in
Want a second pair of eyes? Add a quality‑control retainer, and stop whenever you like.
Every system comes with all of this. Start with the free audit.
Free audit and consultation
How it runsDraft
From a free audit to a system you own.
Four steps, and you can see everything we do along the way.
Free audit
We map your front line: how enquiries arrive, where they leak and where your team's hours go. You leave with a clear plan, free.
Book a callFree audit and consultation
We build it
We build the system around how your business already runs, through access you share with us. Never your passwords.
You own it
It's yours, not rented. We measure it from day one and show your team how it works.
It improves itself
It keeps getting better from its own results, without us. Want us to keep an eye on it? Add an optional quality‑control retainer. No lock‑in.
QuestionsDraft
Questions about the systems.
Anything else, ask us on the call. That's what it's for.
Free audit and consultation
Will it sound like a robot?
No. Replies are written in your voice, based on how you already talk to customers. When a conversation needs a person, it goes to your team straight away.
What tools do you use?
The tools your team already uses, like WhatsApp Business, Google Sheets and your calendar, connected in accounts you own. We confirm the exact set on the audit.
Can you work with what we already use?
Usually, yes. We build around the apps, sheets and channels your team already uses, and connect to them through shared access. Never your passwords.
What does it cost?
It depends on what's worth building, and that's exactly what the free audit finds out. You'll get a clear scope before you commit to anything.
Not sure where to start?That's what the audit is for.
We look at how enquiries reach you, show you where they leak, and tell you what to fix first. Free, with no obligation.
Free audit and consultation